Frequently Asked Questions

MonitUp is a cloud based software so all of the data recorded by MonitUp Agent installed on your employees’ computers is saved on a remote secured server. And to access the data you need to register an account to be able to securely review your information on a remote server.
MonitUp is compatible with Windows OS so you can install it on any laptop or desktop running any Windows version including the latest one – Microsoft Windows 10 version and above.
We believe it is more MonitUp for you to get signed up for an account before installing MonitUp Agent. Because to finish installation process you will need to enter your account details to establish a connection to the cloud server. So if you don’t have an account you will be prompted to create one.
MonitUp is automatically activated when the computer is turned on and works silently.
Yes, MonitUp Agent monitors and saves all URLs that are accessed by a user.
To see the data from MonitUp Agent you need to log in your remote account in the dashboard: https://monitup.com/login. You can use any web-browser on any device to log in.
At the moment access to the computer with administrator rights is required to install the program. However the installation process will only take a couple of moments.
All information from your employees’ that was transferred to the cloud server will be available to you for 365 days. After that it will be automatically deleted.
All data is saved only on the secured cloud server.
Employee monitoring software is designed to monitor employees working in the office, from home or remotely. Whether employees work on a company’s desktop computer, a laptop, or a remote desktop session – employee monitoring software can still monitor employees’ computer activities.
YES!

The services provided by MonitUp and the data generated using the application comply with the rules set by GDPR.

MonitUp ensures the safety, integrity, and confidentiality of clients’ personal data and will provide assistance with GDPR related documentation or data subject rights requests. All information and data created by MonitUp are stored in secure cloud service providers within the European Economic Area.

Before engaging any third-party service providers, MonitUp has checked that they comply with relevant data protection laws, including GDPR.

For a more detailed view of MonitUp's data protection practices, please visit our Privacy policy page here( https://www.monitup.com/privacy-policy).

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